FAQ

Our premium knives and outdoor gear are designed for:
• Knife collectors seeking high-quality pieces like Boker automatics or Bear Cutlery butterfly knives
• Outdoor enthusiasts needing reliable camping & survival knives
• Training practitioners looking for butterfly training knives
• Budget-conscious buyers exploring our Best Budget Automatic Knives collection
• Customers in regions where automatic knives are legal (like California-legal automatics)

We curate only premium blades known for:
• Precision engineering (Boker Kalashnikov, Gerber automatics)
• Training-specific designs (butterfly training knives)
• Budget-friendly quality (Best Budget collection)
• Legal compliance where applicable (California-legal options)
• Collector-grade craftsmanship (Benchmark, Bear OPS butterfly knives)

Knife laws vary significantly by location. While we ship globally (excluding select Asian/remote regions), it’s your responsibility to:
1. Check local regulations regarding automatic knives, butterfly knives, and blade lengths
2. Understand any import restrictions
3. Be aware that some areas prohibit certain knife types entirely
We cannot ship to locations where these products are prohibited.

Butterfly knives (balisongs): Fully functional blades designed for actual cutting (check local laws)
Training knives: Blunt-edged practice tools for skill development without sharp blades

Several models in our Boker Automatic and Buck Automatic collections offer ambidextrous designs. Look for “ambidextrous” in product descriptions or contact our blade experts at [email protected] for recommendations.

We accept:
• Visa
• MasterCard
• JCB
• PayPal

Absolutely. We use industry-standard encryption for all transactions. We never store full payment details on our servers.

Common reasons include:
• Insufficient funds
• Billing address mismatch
• Bank restrictions on international transactions (we’re based in the US)
• Attempted purchase of prohibited items for your location
Contact your card issuer or try an alternate payment method.

We ship worldwide except:
• Certain Asian regions
• Remote areas with limited carrier access
• Locations where automatic knives are prohibited

Some possible reasons:
• Carrier hasn’t scanned the package yet (common in first 24hrs)
• Your order is still in processing (takes 1-2 business days)
• International customs delay
If no movement after 5 business days, contact us at [email protected].

International customers may be subject to:
• Import duties
• Taxes
• Customs processing fees
These are not included in your order total and are the recipient’s responsibility. Fees vary by country – check your local regulations.

You may initiate returns within 15 days of delivery if:
• Item arrives damaged/defective
• Product doesn’t meet description
Note: Return shipping costs are the customer’s responsibility unless the error was ours.

1. Email [email protected] within 15 days of delivery
2. Include your order number and reason for return
3. We’ll provide return instructions
4. Ship items back to: 38 Milford Street, Medway, US 02053
5. Once received/inspected, we’ll process your refund

Manufacturer warranties apply to most products. Contact us with warranty claims and we’ll facilitate the process with the brand (Boker, Gerber, Bear Cutlery, etc.).

Email our blade experts at: [email protected]
We typically respond within 24 business hours.

For faster assistance, include:
• Your order number
• Product name (e.g., “Boker Kalashnikov”)
• Clear description of your issue
• Photos if relevant (damage, etc.)